Shipping & Returns

Shipping Policy

 

Shipping


Our products are shipped within 2-3 Days using the following carriers: USPS, UPS, Canada post. Standard shipping may take 7-14 Days, and Premium Shipping may take 3-7 Days. For our International fulfillment shipping will take 4-6 weeks.

To return your product, you should mail your product to: 

Curatedlyf, Unit 283 317 7 Ave SW Calgary Alberta T2P 2Z1

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Return & Exchange Policy

Physical Products

Thanks for purchasing our products at www.curatedlyf.com or www.curatedlyf.online operated by EMP Traders Ltd.

In order to be eligible for a refund, you have to return the product within 15 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will NOT be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team by emailing us at info@curatedlyf.online.

Digital Products

Thanks for purchasing our products Subscription, Educational Products at www.curatedlyf.com or www.curatedlyf.online  operated by EMP Traders Ltd.

We offer a full money-back guarantee for all digital/subscription purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.

After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

How ever you can choose to discontinue and cancel your subscription going forward.

If you have any additional questions or would like to request a refund, feel free to contact us by emailing our team at info@curatedlyf.online.